Due to hygiene concerns, all mattresses are non-exchangeable and non-refundable.
All refunds including but not limited to return of goods and order cancellation will incur a fees including but not limited to operations fee of RM150.00, bank charges and bank GST charges. These charges will be deducted from your refund amount, and the balance will be refunded to you.
Should you receive any faulty goods upon delivery, you may reject and email us at onlineshop@sealy.com.my
FREE DELIVERY within Peninsular Malaysia except Langkawi
We deliver the goods to you within 5 to 14 working days (if stock is available) for Peninsular Malaysia except Langkawi
Deliveries are from Monday - Saturday only.
No shipment is available for East Malaysia yet
Goods pick up is not available at our retail stores
We have partnered with JL Global Enterprise to help you dispose your old mattress
JL Global Enterprise charges a standard fee from RM 150* in Peninsular Malaysia except Langkawi
* Terms & conditions
Valid for Sealy customers only
The standard fee RM150 is per mattress per location only
Please check with JL Global Enterprise for disposal fees on other items (E.g: bedframe/ base)
The standard fee covers pick up, manpower and disposal service only
Payment to be done directly to JL Global Enterprise
Sealy accepts no liability for any loss, damage, dispute, and error between customer and JL Global Enterpise on this disposal service.
Sealy reserves the right to amend any of the above terms and conditions at any time without prior notice.
Call +016-973 3008 for your old mattress disposal arrangement
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